How much does the shipping cost?

The shipping cost is € 6,90 VAT included for Italy, € 15,00 VAT included for EU AREA 1 and € 21,00 VAT included for EU AREA 2.

When is free shipping available?

Maqua Cosmetics ships throughout the European Community. Shipping costs vary depending on the destination. Shipping to Italy is free for orders over € 79.00. Shipping to the EU is free for orders over € 129.00.

What are the delivery times?

For Italy, delivery times are 1-3 working days from the time the parcel leaves the country and depending on the destination. For other countries, delivery times are 6-9 working days from the time the package leaves and depending on the destination.

Where should I enter my discount code?

The code must be entered in the appropriate field in the shopping cart or during the final confirmation of the order.

How can I receive the Maqua Cosmetics newsletter?

To subscribe to the Maqua Cosmetics newsletter and be kept informed about news and special offers, please fill in the form at this link. You will immediately receive a 15% discount code in your inbox.

How can I unsubscribe from the Maqua Cosmetics newsletter?

If you no longer wish to receive communications from Maqua Cosmetics, simply withdraw your consent directly from the link contained in the footer of any newsletter you receive.

Where can I check my Q CLUB points balance?

Log in by clicking on the profile icon in the main bar of the site. On your personal account page you will find the link to the Q CLUB programme.

When are Q CLUB points credited to my personal account?

Points are credited when the order is paid and fulfilled

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